Dear Sony

Dear Sony,

I am a huge fan of yours, seriously, i'm a true sony fan girl. However, i'm not feeling the love right now. You see, I just got a new E-series and I'm finding design flaws. No, this isn't my first vaio; I own a CR120 as well. The CR had the problem with the wobbly battery...and you have since fixed that with the newer models. Yet this E model is driving me bonkers. I bought a EB AND an EA (one for me, and one for my cousin). I'm currently using the EB one, so maybe some of my complaints will go away with the smaller EA one. But let's allow me to list below what's annoying me about the new EB computer design:

1) Why is the trackpad on the LEFT side? it causes one of my shoulders to over extend and thus straining it when I'm using it. Now, from what I have read online, I understand it's to place the trackpad underneath the space bar so that our hands don't rest on it while we're typing. I understand and can appreciate why it's on the left side on the EB model, but why in the world prompted you to just copy and past the handrest/trackpad design onto the EA model?! The EA model has a CENTERED keyboard (the ONLY reason I bought one...so i WOULDN"T have to strain my shoulders and neck working on a lopsided screen), so why is the trackpad placed on the left side still?

2) why is the trackpad textured? a) I've read that after some usage, it becomes smooth..now, i assume this is because dirt and etc gets into the little holes that create the texture of the trackpad. So...why is it textured? just so it can become a dirt trap forever? b) the texture is making my finger NUMB and SORE. Er....not a good sign if your customer is in pain from using it. Please offer some sort of solution to this. What if i put a touch-screen film protector on it? will it still work? and take away the texture? cause i really really really really like my smoooooooooooth trackpad. like really like it.

3) why is there a distinct ledge from the trackpad to the buttons? again, are we aiming for a dirt trap? because I see one....

4) Did you downgrade your speakers or something? sounds pretty bad....i think worse than the CR model. This might change with some usage I understand, so i'll let it slide for a little while under I have further proof either way.

5) Why is this new screen design so dangerous? my fingers are getting caught when I open it.....as are my loose pj bottoms...........

6) which bring me to my next complaint. the dc plug is on the side. i figure it must have been placed there to to keep the back devoid of ports so that the screen can open. However, this design interferes with my habit of holding my computer between my legs...odd i know, but it keeps the computer cool and in my lap.

7) which again brings me to another point. The screen no longer bends flat. You might not realize the benefits of it, but there are plenty. For example, I can lie in bed and read stuff.....while holding it up with one hand. The viewing angle on the laptop isn't good enough to do so without the screen bending a whole 170 degrees or so. So you see my dilemma, no more movies or novels in bed then. (so what's the point of having a laptop again if i must sit at my desk and work on it?!)

8) why does pressing vaio...the 'one touch access' buton...only bring up mute/un-mute. where's my camera access? do i now have to launch the application myself whenever i want to take a quick picture? or see how my hair is? also, my volume keys are also missing.....which again greatly inconviences me. i now have to press two buttons to change the volume? My CR has all the regular playback controls as well.....but i understand if you do away with them. but please bring back volume control. it's a true hassel to have to use fn keys to change volume. Sony, the laptops are after all called VAIO's.......you know....audio IS in the title...

Alright, the end of my letter has come. My last question to you is, is there a way I can exchange the internal components of the two computers? the CR and EA? Because then it'd be a pretty prefect combination. If it's possible (and you see this letter), please tell me how to do it. I'm willing to pay a decent sum of money to get the above mentioned 8 issues resolved.

Thanks, and have a good day. Please stop making idiotic design decisions. (and I haven't even started on the colours and the doted graphic design yet. *sigh* at least i don't have to see it when i'm using hte computer...)

Yours Sincerly,
Mary